Dodge Grand Caravan

The contact owns a 2017 Dodge Grand Caravan. The contact stated that the sliding doors failed to open automatically and had to manually open the vehicle by using the interior and exterior door handles simultaneously. The vehicle was taken to the dealer, where the contact was informed that the vehicle was not covered under Chrysler Campaign Number: X98; and that any repair would be out-of-pocket. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The…

The transmission on this vehicle has started to make a whining noise from the transmission which is consistent with the symptoms of a failing transmission pump cover under recall S44. If this were to fail while driving it can lead to a serious or fatal accident. I have not yet taken the vehicle in to be serviced as I am trying to work with the manufacturer first. There were no indicators prior to the noise coming from the transmission. This van was manufactured in July, only 3 months outside…

Transaxle pump failure for my vehicle. Recall S44 does not include my specific vin so I am not able to get assistance through Dodge

The contact owns a 2016 Dodge Grand Caravan. The contact stated that while operating the vehicle, there was an abnormal knocking sound coming from the engine compartment, with the check engine warning light remaining illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet contacted. The failure mileage was approximately 140,000.

Subject: Manufacturer and Dealer Non-Compliance / Obstruction of Federal Safety Recalls Vehicle: 2008 Dodge Grand Caravan Description of Problem: I am filing a formal complaint against Fiat Chrysler Automobiles (FCA)/Mopar and its authorized dealer network for active non-compliance, negligence, and obstruction regarding 7 open federal safety recalls on my vehicle. Authorized franchise dealerships have repeatedly refused to initiate the recall process, scan my vehicle's VIN, or open a formal…

The front passenger side headrest in my 2015 Dodge Van deployed in April 2024. Head rest deployment is a known issue. The dealership told me the headrest was under an extended warranty due to the issue. The dealership placed the headrest on back order for 1.5 years. Now that the headrest is available at the dealership, the dealership is refusing to install it under the extended warranty. The dealership is stating that the warranty expired while the headrest was on back order and they are not…

MINIVAN HAS SLIDING DOOR LOCK ACTUATOR FAILURE, DRIVER SIDE. UNABLE TO OPEN SLIDING DOOR MANUALLY OR WITH POWER DOOR MOTOR. LOCK/UNLOCK LATCH IS STUCK IN LOCKED POSITION. THIS IS A SAFETY ISSUE IN CASE OF VEHICLE CRASH OR FIRE. EXACT SAME ISSUE WITH OLDER MODELS. CHRYSLER HAS ISSUED A WARRANTY BULLETIN (D-21-15) FOR FACTORY REPAIR OF THIS SAME ISSUE FOR 2015-2017 MODELS. THE EXACT SAME ACTUATORS ARE USED IN 2018 AND 2019 MODELS.

The break calipers keep sticking and need to be replaced at least once per year. The stick and cause an awful black smoke. The last time they were replaced was almost a year ago to date.

The passenger side sliding door is locked into place the power actuator has gone out. An entry way is locked putting people in danger, one way in one way out for 5 rear passengers. Multiple model years have a reoccurring issue.The failure of the sliding door lock actuator is so common that it prompted thousands of owner complaints to the National Highway Traffic Safety Administration (NHTSA). While it never led to a formal safety recall, NHTSA did open a preliminary evaluation (PE21-016) In…

The airbag compartment in the drivers seat headrest popped open while driving and I have been unable to pop it back in. I was not injured but it scared me and could have caused an accident.